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FAQ

Find answers to common questions about our services.

Delivery time depends on the destination and the service type chosen. For cities around Cilacap, delivery usually takes 1-2 business days. We also offer express service for faster delivery.
You can track your package through the JNE, J&T, or SiCepat apps available on your smartphone. Simply enter the tracking number provided at the time of shipment to view the latest status.
Shipping fees outside the city depend on distance and package weight. We offer competitive and transparent pricing without hidden fees. Please consult us for more information.
You can contact our customer service via the phone number listed on our website or visit our office in Proliman directly. Our team is ready to assist you 24/7.
Yes, we accept shipping of heavy and large-sized items. However, shipping fees will be adjusted based on the weight and size of the package. Please consult us before sending.
Yes, we offer discounts for regular and bulk shipments. Please contact us to discuss your specific needs and get a customized quote.

Still have questions?

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